Solution for fast business growth

CUSTOMER FEEDBACK SYSTEM AND satisfaction measurement

+ 18.6 % Revenue Growth
+ 3.0 % Retention sales
31.1 % Referral sales

BENEFITS

For enterprises

Get customer insight immediately, anytime, anywhere

Understand market trend from data analytics and reports

React to customer feedback immediately, make them satified

Grow your business in sale and revenue by making customer more satified

Bring success to your business

success business

For customers

Customer can send feedback in all touch points

Voice of customers is listened

Customers are respected

happpy customer

Relationship

Interaction between customer and enterprise is never easier

Understand and solve issue immediately

good relationship

How is hearme running?

All are running automatically, we support you anytime

CUSTOMER send feedback

Customer sends feedback easily through email, web or kiosk channels

SYSTEM collect and store data

hearme system collect and store data in cloud infrastructure

Data analyse

Analyse data to help businesses understand their customer insight

SEND report

Make and send report at right time to right people, anytime, anywhere

Awesome features

CES 2.0, CSAT, NPS

Support most popular customer experience metrics. Supplementary surveys can get deep customer insight

Branding Support

Just configure to display enterprise brand in survey screen

Multi channels

Customer can send feedback in all channels: from online to offline, in all touch points

Media presentation

Build-in module allows to present media such as image collection, video in kiosk

Promotion

Can setup promotion program to encourage customer send feedbacks to enterprise

Notification

Send notification immediately to monitor person if customer leaves a bad feedback

Create report

Create lots of report types in real time

Manage feedback

Can manage feedbacks by notes and status

Access permission

Support big enterprise: setup access permission for user in detail

System integration

APIs for developers to integrate hearme with your system

Plugins

Create external plugin to extend hearme features in anyway

Hook functions

Hook function allows to process feedback event in realtime

Offline mode

Kiosk device can work in offline mode if there is not internet connection. All feedbacks will be saved and resend if device get connected again

Synchronize customer information

Integrate customer information with others system. hearme Kiosk can know who is sending feedback and display welcome message to customer

Best Pricing Plan For Any Budget

Device flexibility: just mobile device or combo kiosk device at hearme store

Many service plans avaiable for you. Try for free

STANDARD

  • Create personal account
  • Free software
  • Get notification
  • View data analytics and report
  • Get promotion 100.000 VNĐ in account
  • Service fee: 1.000 VNĐ / 1 feedback

ENTRPRISE

  • Create enterprise account
  • Free software
  • Get notification
  • View data analytics and report
  • Unlimited feedbacks
  • Service fee: 1.700.000 VNĐ/1 device/1 year
  • Additional user: 600.000 VNĐ/1 year/1 user

UNLIMITED

  • Use your private infrastructure
  • Unlimited feedbacks, channels, users
  • Support installation and integration
  • Consult on measurement and analytics
  • Timeless software license
  • Can use private mobile applications
  • Price based on range number of devices

DOWNLOAD

Support mobile applications in both iOS and Android

Linkedface

iOS

Linkedface

ANDROID

CONTACT US

We're passionate about creating valuable solution for enterprise

hearme limited company

Address:

Toong office, 3th Floor, 8 Trang Thi, Hoan Kiem Dist., Hanoi, Vietnam:

Tel:

+84 24 66 635 539

Hot line:

+84 912 083 463