Version 4.x - Upcoming with AI

Version 3.x

This software version brings significant improvements in user experience and introduces many important features:

On-boarding page: helps new users easily understand and configure the system step by step.
Dashboard system: helps administrators quickly grasp system performance and important information up to the current moment.
Correlation data analysis: helps business leaders identify important factors and positive factors affecting customer satisfaction, thereby helping businesses come up with plans to improve customer satisfaction scores.
System to support survey question setup: allows the creation of survey sets from sample surveys for each field, export/import survey configuration data, and preview survey screens directly on the management system. Configuring survey questions is also easier and more straightforward.
Survey analysis features are also upgraded for a better user experience.
System for managing alert messages and system notification messages.

Integration with multi-channel sales system: nhanh.vn
Providing an interface for system integration via Zapier
Improved security for the hook registration function in the hearme system
Optimized the submission of evaluation data when the device has an unstable connection